• WHO

    The One was created for the player that is done abusing their feet on the courts and knows that comfort can be a performance advantage.

  • WHAT

    The One starts with a hard to believe level of underfoot cushion coupled with an upper devoid of areas of discomfort. And yet The One delivers the support and durability for the demands of racquet sports. It's a magical combination.

  • WHY

    If you love playing in your shoes, you will play more. This is why Frank Works exists.

Well, now they can

A seemingly simple question that has gone unanswered for too long requires a deep understanding of both the athlete's needs and shoe making constraints before being answered.

Frank Works was born to answer this question and create the solution.

We want you to play more.

Tennis, pickleball, padel...you get the idea.

The One expertly combines the comfort of a running shoe with the function of a court shoe.  Developing a product that delivers on the athlete's needs while obsessively eliminating discomfort is an art we call FEETCRAFT.  Sometimes that means adding more of something, often times it means less. 

We know the difference. 

    Reactions to the one

    commentator, coach and former world ranked player

    Candy Reid-Harrop

    There's a reason this shoe is called 'The One!' I've played hundreds of tennis matches and been on court for thousands of hours, coaching top British Juniors, and this is easily the most comfortable shoe I've ever worn. I could literally wear it all day, which as any tennis player knows, is extremely unusual. On court, I love the lightness of the shoe and the way it helps me move. 5 Stars!

    CEO, Courtside Guide

    Scott Colebourne

    I've played tennis and pickleball and padel in this shoe over the past month and it is amazing. It is by far the most comfortable shoe that I've ever had. I played pickleball last week and I wore the shoe for 10 hours afterwards. I don't think in my 20 years of coaching tennis I ever wore a shoe for 10 hours and felt good afterwards but this shoe feels great.

    VP, Commercial Operations, DUPR

    Ryan Maher

    I wanted to let you know that I played pickleball for 7 hours on Saturday and the shoes performed incredibly! I would have loved to have this shoe during my time competing nationally in outdoor racquetball tournaments.

    A good friend of mine who is also one of the best pickleball instructors in STL tried mine on and loved them! I would have loved for you to get his reaction when he put them on. It was commercial material!

    • We've been working towards this for 25 years

      We have always shared a love for athletic shoes and what they can mean to people. We've conceived, designed, marketed and sold sneakers for brands big and small. Frank Works is our chance to focus on making products that bring a bit more joy to people's days while participating in their favorite sport.

    Find Us

    Trusting a new shoe brand is a big deal. We get it. So much so that we strive to eliminate the obstacle of the unknown as much as we can. We will soon be hitting the road for The One Demo Days.

    Try them. Feel the difference. No obligation.

    For now, if you are in the Atlanta area and are interested in a demo event at your favorite court or event, reach out via our Contact form and we will do our best to get something scheduled.

    FAQs

    what about pickleball? or padel?

    Short Answer - Yes.

    Longer Answer, the same reasons why The One works so well for tennis players apply. More cushion, customizable fit with our strong yet conforming strap, an incredible heel lock down for confidence inducing ankle support, the lateral support provided by our innovative 2 density midsole, all of these attributes mean you can confidently take it onto your favorite court.

    How do I contact you?

    If you cannot find the information you are looking for, please fill out our contact form and we will get back to you as quick as we can.

    Shipping and Returns

    Shipping

    Once your order is placed we will process it the same or next day. From there, our carrier partners handle the rest.

    Shipping to you is free. We ship to all 50 states in the U.S. We ship out of the Atlanta area, so shipments to Alaska and Hawaii will require a bit more time for delivery.

    Return Policy

    Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and correct it if need be.

    We have a 30-day return and refund policy, which means you have 30 days after receiving your item to request a return.

    To be eligible for a return or refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    To start a return, please fill out our contact form.

    Size Guide

    We know buying shoes from a new brand can be tricky. To minimize the risk of getting the wrong size, we recommend bumping up a 1/2 size from your current tennis shoe. This has worked for the overwhelming majority of players. Please keep that in consideration when ordering.

    Terms and Conditions

    This website is operated by Frank Works. Throughout the site, the terms “we”, “us” and “our” refer to Frank Works. Frank Works offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

    - GENERAL CONDITIONS

    We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

    - E-COMMERCE TERMS

    By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

    - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

    We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

    - MODIFICATIONS TO THE SERVICE AND PRICES

    Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

    - PRODUCTS OR SERVICES

    Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.

    - ACCURACY OF ACCOUNT INFORMATION

    We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more details, please review our Return Policy.

    - OPTIONAL TOOLS

    We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

    - EXTERNAL LINKS

    Certain content, products and Services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

    - USER REVIEWS, COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

    If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

    - PERSONAL INFORMATION

    Your submission of personal information through the store is governed by our Privacy Policy.

    - ERRORS, INACCURACIES AND OMISSIONS

    Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

    - PROHIBITED USES

    In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

    - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

    We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Frank Works, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

    - INDEMNIFICATION

    You agree to indemnify, defend and hold harmless Frank Works and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

    - SEVERABILITY

    In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

    - TERMINATION

    The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

    - ENTIRE AGREEMENT

    The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

    - GOVERNING LAW

    These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

    - CHANGES TO TERMS OF SERVICE

    You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

    - CONTACT INFORMATION

    Questions about the Terms of Service should be sent to us at info@frankworksshoes.com.

    Privacy Policy

    Privacy

    We care about your privacy and security and are 100% committed to protecting your personal information.

    This privacy policy applies to all visitors to our site, and any users/customers accessing our site within the U.S. and its territories. If our privacy practices change, we will update this page. Please visit this page whenever you wish to see if the policy has been updated.

    We always welcome your questions and feedback. For privacy-related questions, please email info@frankworksshoes.com.

    Personally Identifiable Information
    When you submit personally identifiable information through Frank Works, we make sure your information is protected both online and off.

    Our checkout page is always secure. You can only enter personally identifiable information (credit card number, billing address, etc.) on this secure page. Your information is immediately encrypted, and we use an extended verification certificate. That means we've gone through the highest level of verification to to keep you safe during your use of the site. You will know the page is secure by the lock icon on your web browser.

    While we use the best SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All of your personally identifiable information is restricted in our offices and only employees who need the information to perform a specific job are granted access. Furthermore, all employees are kept up to date on our security and privacy practices.

    Information We Collect
    We collect visitor information including the visitor’s domain name as well as information on what pages a visitor accesses. Additionally, we collect other information volunteered by a customer when:

    • Placing an order from our website
    • Inquiring about our products or services
    • Returning an item or making an exchange
    • Purchasing or receiving a gift package
    • Creating an account
    • Subscribing to our email promotions and/or newsletters
    • Entering a contest or sweepstakes
    • Participating in a marketing survey, promotion, or event
    • Referred to us through a marketing promotion

    Third-Party Providers
    We use third-party service providers to serve ads on our behalf across the Internet. We also use third-party service providers who utilize re-marketing technology for advertising purposes. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other web sites to target advertisements for goods and services. This anonymous information is collected through the use of pixel tags or cookies, which are industry-standard technologies and used by most major web sites. No personally identifiable information is collected or used in this process.

    Aggregate Information
    When you use our site, we may collect tracking information such as your browser type, operating system, domain name, and which pages you visited on our site. None of this information is personally identifiable. We use this information to make the site more useful for our customers.

    Web Beacons: We use "Web Beacon" (also known as "clear GIF", "pixel tag", "data tag" or "image tag") technology to collect anonymous, non-personal information about how our website is used. This information is used to make improvements to our site.

    Email: We use pixel tags in our HTML-based emails that tell us whether or not you can accept HTML images and, if you can accept HTML, whether or not you viewed the email. We do this to improve our emails to you.

    Cookies: "Cookies" are alphanumeric identifiers in the form of text files that are inserted and stored by your web browser on your computer's hard drive. We may set and access cookies on your computer to track and store preferential information about you. We use cookies to personalize your shopping experience. We do not store any information that we receive from cookies.

    Session Cookies: A session cookie is a piece of identification between your browser and our server that keeps track of the items in your shopping cart and other session information. This cookie will disappear when the session expires or when you close your browser.

    How We Use the Information We Collect
    Any information that we collect on our website will be used to make your shopping experience better; notify you about order updates, website updates, or product updates; or for marketing purchases. We may send you email to inform you about your order; inform you about any new services, products, or offers; respond to requests; or convey shipping information.

    At times, we may share your personally identifiable information with others who perform functions on our behalf, including: marketing companies, site analysis, data analysis, and credit card payments. These people only access the personally identifiable information required to perform their service or function. They may not use any personally identifiable information for any other reason.

    Newsletter
    Our newsletter is permission based. You can easily unsubscribe from our newsletter by following the unsubscribe link at the bottom of our emails. We will never share, sell, or rent your information to a third party without your advance permission.

    If we make changes to this policy, we will update this page. If you have questions about this policy, please contact us.